Acceptable Use Policy

This Acceptable Use Policy ("Policy") governs your use of the services and client portal provided by Benj (BenjDZN) ("we", "us", or "our"). By accessing or using our services, you agree to comply with this Policy. Violation of this Policy may result in suspension or termination of your account and access to our services.

1. Permitted Use

You may use our client portal and services for the following purposes:

• Communicating with us about your projects
• Viewing project status and updates
• Uploading files related to your projects
• Requesting changes or additional features
• Accessing analytics dashboards (if subscribed)
• Managing your account settings and preferences
• Making payments and managing subscriptions

2. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

2.1 Illegal Activities

• Using our services for any unlawful purpose
• Violating any local, state, national, or international law
• Infringing on intellectual property rights of others
• Uploading or sharing illegal content

2.2 Security Violations

• Attempting to gain unauthorized access to our systems
• Interfering with or disrupting our services or servers
• Bypassing security measures or authentication systems
• Scanning or testing vulnerabilities without permission
• Accessing another user's account without authorization
• Sharing your login credentials with others

2.3 Abuse and Harassment

• Harassing, threatening, or abusing us or our team members
• Sending spam or unsolicited messages
• Using offensive, abusive, or inappropriate language
• Impersonating another person or entity

2.4 Malicious Content

• Uploading files containing viruses, malware, or malicious code
• Distributing harmful or destructive software
• Attempting to introduce security vulnerabilities

2.5 Service Abuse

• Using automated tools or scripts without permission
• Excessive use of resources that impacts service performance
• Attempting to reverse engineer or extract source code
• Reselling or redistributing our services without authorization
• Using our services to compete with us

2.6 Data Misuse

• Scraping or harvesting data from our platform
• Collecting or storing personal information of others
• Using data for purposes other than your projects

3. File Upload Guidelines

When uploading files to the client portal:

• Only upload files related to your projects
• Ensure files are free from viruses and malware
• Do not upload copyrighted materials you don't have rights to
• Do not upload illegal, obscene, or offensive content
• Keep file sizes reasonable (contact us for large files)

4. Communication Standards

When communicating through our platform:

• Be respectful and professional in all communications
• Keep messages relevant to your projects
• Do not share sensitive personal information publicly
• Use appropriate language and tone
• Provide clear and constructive feedback

5. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account access
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Keeping your contact information up to date
• Ensuring your use complies with this Policy

6. Analytics Service Use

If you subscribe to our analytics services:

• Use analytics data only for your own business purposes
• Do not share analytics credentials with unauthorized parties
• Comply with pageview limits for your subscription tier
• Do not attempt to manipulate or artificially inflate metrics
• Ensure your website's use complies with applicable privacy laws

7. Intellectual Property

Our platform, including all content, features, and functionality, is owned by us and protected by intellectual property laws. You agree not to:

• Copy, modify, or distribute our platform code or design
• Remove or alter any copyright notices or branding
• Use our trademarks or branding without permission
• Create derivative works based on our platform

8. Monitoring and Enforcement

We reserve the right to:

• Monitor use of our services for compliance with this Policy
• Investigate suspected violations
• Remove content that violates this Policy
• Suspend or terminate accounts for Policy violations
• Report illegal activities to law enforcement
• Take legal action for serious violations

However, we are not obligated to monitor all user activity and are not responsible for user-generated content.

9. Consequences of Violation

Violations of this Policy may result in:

• Warning or notice of violation
• Temporary suspension of account access
• Permanent termination of account and services
• Removal of content or files
• Legal action and pursuit of damages
• Reporting to law enforcement authorities

Termination for Policy violations will not result in refunds of any payments made.

10. Reporting Violations

If you become aware of any violations of this Policy, please report them to us immediately through:

• Email (via our contact form)
• Discord
• Client Dashboard messaging

11. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated Policy.

12. Disclaimer

While we strive to maintain a safe and functional platform, we provide our services "as is" without warranties. We are not responsible for damages resulting from service interruptions, security breaches, or user violations of this Policy.