Privacy Policy

This Privacy Policy describes how Benj (BenjDZN) ("we", "us", or "our") collects, uses, and protects your personal information when you use our services, website, and client portal. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Account Information

When you create a client account or inquiry, we collect:

• Name
• Email address (primary and optional secondary emails)
• Discord username (optional)
• Avatar/profile picture (optional)
• Budget information (for project inquiries)
• Project type and requirements

1.2 Authentication Data

To secure your account, we collect:

• Login codes (6-digit verification codes)
• IP addresses (for security and fraud prevention)
• Last login timestamp

1.3 Project and Communication Data

During our working relationship, we collect:

• Project details (titles, descriptions, requirements)
• Messages and comments between you and us
• File uploads (with metadata: filename, size, file type)
• Change requests and feedback
• Project milestones and progress updates
• Reviews and ratings (optional)

1.4 Payment Information

We collect payment-related data including:

• Payment amounts and currency
• PayPal invoice IDs and transaction details
• Subscription status and billing dates
• Payment history

Note: We do not store credit card information. All payment processing is handled securely by PayPal.

1.5 Analytics Data

If you subscribe to our analytics services, we collect:

• Website analytics IDs (Umami integration)
• Pageview counts (for subscription tier management)
• Usage tracking (monthly pageviews per project)

1.6 Cookies and Tracking

We use essential cookies for authentication and session management. We use Umami Analytics for privacy-focused website analytics that does not track individuals across websites and does not use tracking cookies.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and deliver our web development services
• To communicate with you about your projects
• To process payments and manage subscriptions
• To send notifications about project updates (if enabled)
• To provide technical support and customer service
• To improve our services and user experience
• To comply with legal obligations
• To prevent fraud and ensure platform security

3. Third-Party Services

We use the following third-party services to provide our platform:

3.1 PayPal

We use PayPal for payment processing, invoicing, and subscription management. Your payment data is processed in accordance with PayPal's Privacy Policy.

3.2 Cloudflare R2

We use Cloudflare R2 for secure file storage. Files you upload are stored on Cloudflare's infrastructure.

3.3 Umami Analytics

We use Umami, a privacy-focused analytics platform, to track website usage. Umami does not use cookies and does not track users across websites. For client analytics dashboards, Umami is used to provide website statistics for your projects.

3.4 Vercel

Our website is hosted on Vercel. Server logs may be collected by Vercel for operational purposes.

4. Data Storage and Security

We take data security seriously and implement industry-standard measures to protect your information:

• All data is stored in secure, encrypted databases
• Access to personal data is restricted to authorized personnel only
• We use secure HTTPS connections for all communications
• Authentication uses secure, time-limited login codes
• Password-less authentication eliminates password breach risks

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account information: Retained while your account is active
• Project data: Retained for the duration of our working relationship
• Payment records: Retained for 7 years for tax and accounting purposes
• Login codes: Automatically deleted after 15 minutes
• Archived projects: Retained unless you request deletion

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Data Portability: Request your data in a portable format
• Opt-out: Unsubscribe from email notifications at any time through your account settings

To exercise any of these rights, please contact us using the information provided below.

7. Email Notifications

We offer optional email notifications for project updates. You can control your notification preferences in your account settings. Available notification options include:

• New comments on your projects
• Project status changes
• File uploads
• Change request updates

All email notifications are opt-in and can be disabled at any time.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the bottom of this page. Significant changes will be communicated via email or through a prominent notice on our website.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: Through our contact form
• Discord: Available upon request
• Client Dashboard: Message us through your client portal